Customer Service

$95.00

  • Principles of Good Customer Service
  • Focus on Customer Experience
  • Customer Service in Various Business Models
  • Understanding and Representing your Business
  • Positive Language
  • Managing Time
  • Telephone Skills
  • Face-to-Face Skills
  • How to End a Conversation

Description

  • Principles of Good Customer Service
  • Focus on Customer Experience
  • Customer Service in Various Business Models
  • Understanding and Representing your Business
  • Positive Language
  • Managing Time
  • Telephone Skills
  • Face-to-Face Skills
  • How to End a Conversation