The course is designed for the perspective of the general manager attempting to leverage the human resources of the organization in ways that create not only revenues, profits, and growth, but also create a unique place to work, create unique products and services, and create employees and customers who are apostles of the enterprise.
- About the ways to achieve high performance by way of organizational effectiveness through people.
- About how people are motivated, and how assumptions drive the kind of processes, structures and strategies they create.
- How to create high expectations of self and others not only within the class but also within the organizations
- Specific skills required for a general manager to operate those levers to achieve the desired results.