Process Management | Business | Online Courses


Process Management Course Syllabus

Course Description:

This course provides an in-depth exploration of the fundamentals of process management. Students will learn how to identify, evaluate and improve processes in order to optimize business operations. Through a combination of lectures, case studies, and hands-on activities, students will gain the knowledge and skills necessary to become successful process managers.

Course Objectives:

  • Understand the basics of process management and its importance in business operations
  • Learn how to identify, evaluate and improve processes
  • Develop an understanding of process mapping techniques and their application in process management
  • Explore the use of Lean BPM principles for efficient and agile workflows
  • Gain an understanding of continuous improvement tools for optimizing processes
  • Learn how to apply Six Sigma Belts for effective decision-making in process management scenarios
  • Become familiar with ITIL 4 Foundation principles for successful implementation of business improvements
  • Understand the role of visual management in competitive advantage strategies related to process management projects
  • Explore the use of Business Process Management Training (BPMS) certificates as a way to demonstrate expertise in this field to employers or clients
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