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  • Course Description:

    This course provides an overview of the principles of assertiveness and how to use them to take appropriate action. Students will learn about strategies for expressing themselves, methods for setting boundaries, and other topics related to gaining control over situations. At the end of this course, students will be able to confidently express their opinions in a respectful manner, maintain healthy relationships with others, prevent bullies from taking advantage, and identify when to walk away. Course Objectives:
    • Understand the basics of assertiveness
    • Explore principles of self-expression
    • Analyze methods for setting boundaries
    • Utilize strategies for developing confidence
    • Comprehend different techniques for negotiating
    • Evaluate approaches to making decisions
    • Create custom plans for standing up for yourself
    • Develop strategies for collaboration
    • Design custom solutions based on program needs
    • Implement techniques for long-term planning
  • Course Description:

    This course provides an overview of the principles of accountability and responsibility and how to use them to reach higher performance. Students will learn about methods for setting attainable expectations, delegation techniques, and other topics related to successful outcomes. At the end of this course, students will be able to hold themselves and others accountable across different domains, work collaboratively with colleagues, identify areas of improvement, and develop strategies for improved effectiveness. Course Objectives:
    • Understand the basics of accountability/responsibility
    • Explore principles of setting expectations
    • Analyze methods for effective delegation
    • Utilize strategies for taking ownership
    • Comprehend different techniques for self-assessment
    • Evaluate approaches to discovering motivation
    • Create custom plans for tackling incremental improvements
    • Develop strategies for collaboration
    • Design custom solutions based on program needs
    • Implement techniques for long-term planning
  • Course Description:

    This course provides an overview of the principles of conflict resolution and how to use them to achieve successful outcomes. Students will learn about problem-solving strategies, communication techniques, and other topics related to addressing challenging situations. At the end of this course, students will be able to effectively identify conflicting views, apply appropriate tactics for reconciling differences, and reduce tension for successful outcomes. Course Objectives:
    • Understand the basics of conflict resolution
    • Explore principles of problem-solving strategies
    • Analyze methods for effective communication
    • Utilize strategies for shifting behaviors
    • Comprehend different techniques for resolving conflict
    • Evaluate approaches to identifying challenges
    • Create custom plans for tackling difficult issues
    • Develop strategies for rebuilding trust
    • Design custom solutions based on program needs
    • Implement techniques for long-term planning
  • Course Description:

    This course provides an overview of the principles of effective verbal and non-verbal communication and how to use them to achieve desired outcomes. Students will learn about verbal protocols, body language, and other topics related to successful communication. At the end of this course, students will be able to express thoughts clearly, explain ideas using appropriate language, listen effectively, identify different types of non-verbal cues accurately, and make sense of ambiguous messages for successful interactions. Course Objectives:
    • Understand the basics of verbal and non-verbal communication
    • Explore principles of effective expression
    • Analyze methods for meaningful listening
    • Utilize strategies for differentiating between verbal cues
    • Comprehend different techniques for interpreting non-verbal cues accurately
    • Evaluate approaches to recognizing ambiguity
    • Create custom plans for addressing challenging conversations
    • Develop strategies for adjusting communication style
    • Design custom solutions based on program needs
    • Implement techniques for long-term planning

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