Business Communication | Business | Online Courses


Description: This course teaches the skills necessary for effective business communication. Emphasis is placed on communication skills via: the written word, presentations, non-verbal communication, representation and visual communication. The course also enhances students’ understanding of internal and external communication, staff engagement and explores how intercultural communication can be improved to achieve greater success in business. 

Prerequisite: 1st year student  

Learning Objectives: Students will  

  • Understand the communication process and how networks and channels influence the communication process in organizations.
  • Recognize cultural differences that impact members of an organization, and enact appropriate communication strategies to help attain cultural diversity. 
  • Evaluate listening habits and practice effective listening skills. 
  • Learn how to build positive interpersonal relationships in the workplace. 
  • Distinguish between groups and teams 
  • Identify communication factors that influence the effective development of teams. 
SKU: 3823 Categories: , Tag:



  • Student will write a 7 – 10 page Essay on communication strategies for building teams within a diverse work space. Submit within the first 6 weeks of starting this course. 
  • Student will Create and present a 7 – 10 page business presentation. Anticipate and address to probably questions during a presentation. Submit within 3 months of starting this course.

Recommended Text: 

Business Communication. 2003. Harvard Business School Press.
Mastering Communication at Work: How to Lead, Manage, and Influence. 2009. Ethan F. Becker and Jon Wortmann.