Communication Strategies in Healthcare | Health Care | Courses


Course Description: This course provides training on effective communication strategies for healthcare settings. Participants will learn about patient communication, media relations, and crisis communication to enhance patient care and organizational reputation.


  1. Implement effective communication strategies in healthcare.
  2. Develop patient communication skills to enhance patient care.
  3. Manage media relations and public communication effectively.
  4. Implement crisis communication strategies.
  5. Enhance organizational reputation through effective communication.


  1. Introduction to Communication Strategies in Healthcare
  2. Principles of Effective Communication
  3. Patient Communication Techniques
  4. Media Relations in Healthcare
  5. Crisis Communication Strategies
  6. Developing Communication Plans
  7. Evaluating Communication Outcomes
  8. Engaging Patients and Families in Communication
  9. Best Practices in Communication Strategies
  10. Case Studies and Practical Applications in Communication Strategies


AC Language School online continuing education certifications offer a modern, innovative approach to learning for the global market. Our certifications are composed of interactive components such as multimedia, simulations, and virtual reality activities that are tailored to various learning styles and cultures. These components help create an engaging and immersive learning environment for participants. We also provide video instruction which can be used to quickly understand concepts or review material in the future. Additionally, we incorporate social elements like discussion forums, assignments, and gamification to encourage participant engagement with the course material. With our cutting-edge online education courses, learners can gain knowledge quickly while having a dynamic experience.

  • Interactive activities and learning path
  • Instant access to our platform/multimedia content
  • 1-year full access to the purchased courses