Dealing with Difficult People | Leadership Skills | Online Courses


Course Description:

This course provides an overview of the principles of dealing with difficult people and how to use them to drive organizational success. Students will learn about problem-solving strategies, communication techniques, and other topics related to addressing challenging situations. At the end of this course, students will be able to effectively identify difficult behaviors, apply appropriate tactics for changing attitudes, and reduce conflict for successful outcomes.

Course Objectives:

  • Understand the basics of leader dealing with difficult people
  • Explore principles of problem-solving strategies
  • Analyze methods for effective communication
  • Utilize strategies for shifting behavior
  • Comprehend different techniques for resolving conflict
  • Evaluate approaches to identifying challenges
  • Create custom plans for tackling difficult issues
  • Develop strategies for rebuilding trust
  • Design custom solutions based on program needs
  • Implement techniques for long-term planning
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Our online continuing education courses offer a modern, innovative approach to learning for the global market. Our courses are composed of interactive components such as multimedia, simulations, and virtual reality activities that are tailored to various learning styles and cultures. These components help create an engaging and immersive learning environment for participants. We also provide video instruction which can be used to quickly understand concepts or review material in the future. Additionally, we incorporate social elements like discussion forums, peer review assignments, and gamification to encourage participant engagement with the course material. With our cutting-edge online education courses, learners can gain knowledge quickly while having a dynamic experience.

  • Interactive activities and learning path
  • Instant Access to our platform/multimedia content
  • 1-year full access to the purchased courses