Hospitality Human Resources Management


Course Description:
This certification focuses on HR management practices in the hospitality industry. Topics include recruitment, training, performance management, employee relations, and labor law. Participants will learn to build and manage effective hospitality teams.

Course Objectives:

  • Understand HR management principles and practices.
  • Develop effective recruitment and training strategies.
  • Implement performance management and employee relations plans.
  • Ensure compliance with labor laws and regulations.

Learning Outcomes:

  • Manage HR functions in hospitality settings.
  • Develop and implement recruitment and training strategies.
  • Enhance performance management and employee relations.
  • Ensure compliance with labor laws and regulations.


Course Contents:

Unit 1: Introduction to HR Management

  • Overview of HR management concepts.
  • Importance of HR management in hospitality.

Unit 2: Recruitment and Selection

  • Techniques for recruitment and selection.
  • Developing effective hiring processes.

Unit 3: Training and Development

  • Strategies for employee training and development.
  • Implementing training programs.

Unit 4: Performance Management

  • Techniques for performance management.
  • Managing employee performance.

Unit 5: Employee Relations

  • Building and maintaining employee relations.
  • Strategies for employee engagement.

Unit 6: Compensation and Benefits

  • Managing compensation and benefits.
  • Developing competitive compensation packages.

Unit 7: Labor Laws and Compliance

  • Understanding labor laws and regulations.
  • Ensuring compliance with legal requirements.

Unit 8: HR Metrics and Analytics

  • Measuring HR performance.
  • Analyzing HR data for decision-making.

Unit 9: Case Studies in HR Management

  • Successful HR management implementations.
  • Lessons learned from case studies.

Unit 10: Capstone Project

  • Developing an HR management plan.
  • Implementing HR strategies learned in the course.


  • Participation and Engagement (20%)
  • Case Studies and Projects (30%)
  • Midterm and Final Exams (30%)
  • Capstone Project (20%)

AC Language School online continuing education certifications offer a modern, innovative approach to learning for the global market. Our certifications are composed of interactive components such as multimedia, simulations, and virtual reality activities that are tailored to various learning styles and cultures. These components help create an engaging and immersive learning environment for participants. We also provide video instruction which can be used to quickly understand concepts or review material in the future. Additionally, we incorporate social elements like discussion forums, assignments, and gamification to encourage participant engagement with the course material. With our cutting-edge online education courses, learners can gain knowledge quickly while having a dynamic experience.

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  • 1-year full access to the purchased courses