Housekeeping Management | Hospitality | Online Courses

$95

Course Description:
This course covers the management of housekeeping operations, including cleaning techniques, staff supervision, inventory control, and quality assurance. Participants will learn to ensure a clean and comfortable environment for guests.

Course Objectives:

  • Understand the principles of housekeeping management.
  • Develop effective cleaning and maintenance strategies.
  • Manage housekeeping staff and inventory.

Learning Outcomes:

  • Implement housekeeping management practices.
  • Supervise and train housekeeping staff.
  • Maintain cleanliness and quality standards.
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Description

Unit 1: Introduction to Housekeeping Management

  • Overview of housekeeping functions.
  • Importance of housekeeping in guest satisfaction.

Unit 2: Cleaning Techniques and Standards

  • Effective cleaning methods and practices.
  • Maintaining high cleanliness standards.

Unit 3: Staff Supervision and Training

  • Supervising and training housekeeping staff.
  • Developing staff schedules and assignments.

Unit 4: Inventory Control

  • Managing housekeeping supplies and inventory.
  • Techniques for inventory control and management.

Unit 5: Quality Assurance

  • Implementing quality assurance programs.
  • Monitoring and maintaining quality standards.

Evaluation:

  • Participation and Engagement (20%)
  • Practical Projects (30%)
  • Midterm Exam (20%)
  • Final Exam (30%)

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