Course Description: This course focuses on helping patient advocates understand and navigate complex healthcare systems. Participants will learn about healthcare structures, insurance, patient navigation, and strategies for assisting patients in accessing and utilizing healthcare services.
Course Outcomes:
- Understand the structure and functioning of healthcare systems.
- Assist patients in navigating complex healthcare systems.
- Provide guidance on insurance and healthcare access.
- Develop strategies for effective patient navigation.
- Enhance patient outcomes through improved access to healthcare services.
Objectives:
- Identify key components of healthcare systems.
- Understand healthcare structures and insurance processes.
- Develop and implement strategies for assisting patients in navigating healthcare systems.
- Monitor and evaluate the effectiveness of patient navigation.
- Address common challenges in healthcare navigation.
- Educate patients and families about accessing and utilizing healthcare services.
- Collaborate with healthcare providers to optimize patient navigation.
- Ensure compliance with healthcare navigation guidelines.
- Develop strategies for continuous improvement in patient navigation.
- Review case studies to apply healthcare navigation techniques in real-world settings.
Units:
- Introduction to Navigating Healthcare Systems
- Structure and Functioning of Healthcare Systems
- Understanding Healthcare Insurance
- Strategies for Effective Patient Navigation
- Monitoring and Evaluating Patient Navigation
- Addressing Challenges in Healthcare Navigation
- Educating Patients and Families about Healthcare Access
- Collaboration with Healthcare Providers
- Compliance with Healthcare Navigation Guidelines
- Case Studies and Practical Applications
