Professional Behavior in the Workplace
This online course provides a foundation on how to conduct yourself professionally in the workplace. It covers the fundamentals of etiquette, communication, problem-solving, and team building. You will learn how to present yourself confidently by crafting resumes, developing an elevator pitch, and making meaningful connections with peers. You will also gain an understanding of how to build trust and respect amongst colleagues by displaying empathy and courtesy.
Through interactive lectures, readings, discussions, videos, and assignments you will develop your interpersonal skills with a focus on developing successful relationships in the professional world. This course is ideal for individuals who want to learn essential skills related to career success so they can be prepared for any situation at work or during job interviews.
- Develop basic etiquette & effective communication strategies when presenting yourself
- Identify methods of networking & methods available for building professional relationships
- Understand best practices when crafting resumes & preparing for interviews
- Develop powerful personal statements (elevator pitch) which could be used while introducing oneself
- Analyze complex problems while utilizing critical thinking & decision-making techniques
- Identify potential sources of stress or conflict & devise solutions accordingly
- Utilize negotiation techniques while reaching agreements between stakeholders
- Respect diversity while dealing with others within the workplace
- Create an environment that promotes teamwork through aligning goals & vision
- Build a strong reputation as a professional by performing ethically