- Principles of Good Customer Service
- Focus on Customer Experience
- Customer Service in Various Business Models
- Understanding and Representing your Business
- Positive Language
- Managing Time
- Telephone Skills
- Face-to-Face Skills
- How to End a Conversation
- Keyboarding
- Data Entry
- Business Math
- Business Writing
- Editing and Proofreading
- Electronic Communication (email, video conferencing, privacy requirements)
- Electronic Calendars and Appointments
- Entrepreneurial Skills (basics of starting and operating a small business)
- Corporate Social Responsibility
- Best Practices in Logistics & Customs between Mexico, USA & Canada
- Project Management Leadership
- Digital Marketing & Social networks & The Google Advantage
- The psychology of attracting new customers training, for non sales people
- Starting a Non-profit
- Non-profit Fundraising
- Marketing your non profit
- Introduction to non-profit
- Introduction to Grant writing
- Writing for government proposals
- Interviewing & Hiring Skills
- Designing and Marketing a Presentation
Course Description: This online course provides a comprehensive introduction to the fundamentals of mathematics. It covers the basics, including algebra, geometry, trigonometry, and calculus. You will learn about different techniques used in math as well as how to apply mathematical concepts in real-world scenarios. You will also gain an understanding of how to reason abstractly and solve complex problems. Through interactive lectures, readings, discussions, and assignments you will develop your knowledge of mathematics while learning how to graph equations, calculate derivatives, and test conjectures. This course is ideal for individuals who are looking to hone their skills in mathematics or those interested in pursuing a career in engineering or data science.
- Time Management
- Professional Behavior
- Ethics and Integrity
- Teamwork
- Diversity in the Workplace
- Planning and Organization
- Project Management
- Accounting Fundamentals
- Accounting Fundamentals II
- Personal Finance
- Money Management
- Basics of Supervision
- Leading by Example
- Influence
- Delegation
- Establishing Expectations
- Coaching
- Performance Management
- Managing Difficult Conversations
- Setting Goals
- Managing and Monitoring Work
- Dealing with Difficult People
- Reading
- Writing
- Conversational
- History of Game Development
- Introduction to Game Design
- Technology and Society
- Computer Programming I
- Introduction to Web Design
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
- Adobe Acrobat Suite
- Computer Training
Writing Essentials
Course Description: Writing Essentials is an online course designed to help participants develop their writing skills. The course covers a range of topics, from grammar and composition to creative literary talents. Through this course, participants will gain the skills they need to excel at business communications, express themselves clearly online, and take their creative literary talents to the next level. Learning Objectives:- Understand the four main styles of writing (expository, persuasive, descriptive, narrative)
- Learn how to apply grammar rules in written work
- Develop an understanding of composition techniques and strategies
- Practice effective business communication techniques
- Increase proficiency in expressing oneself online
- Enhance creative literary talents through practice and feedback
- Develop a strong foundation for future writing courses or projects
- Improve overall writing skills by practicing with real-world examples and scenarios
- Learn how to effectively edit one’s own work for clarity and accuracy of content and style
- Gain confidence in one’s ability to write effectively for various purposes and audiences
