Course Description: This course covers security management in hospitality settings, including risk assessment, emergency planning, security protocols, and guest safety. Participants will learn to ensure a safe environment for guests and staff. Course Objectives:

• Understand the principles of hotel security management.
• Develop effective risk assessment and emergency planning strategies.
• Implement security protocols and guest safety measures.

Learning Outcomes:

• Apply hotel security management principles in hospitality settings.
• Develop and implement risk assessment and emergency planning strategies.
• Ensure the safety and security of guests and staff.

Course Description: This course focuses on developing supervisory and leadership skills for the hospitality industry. Topics include team management, motivation, conflict resolution, and performance evaluation. Participants will learn to lead effectively. Course Objectives:

• Understand the principles of supervision and leadership.
• Develop skills for team management and motivation.
• Implement conflict resolution and performance evaluation strategies.

Learning Outcomes:

• Apply supervisory and leadership skills in hospitality settings.
• Manage and motivate hospitality teams.
• Resolve conflicts and evaluate team performance.

Course Description: This course explores marketing principles and strategies specific to the hospitality industry. Topics include market segmentation, branding, digital marketing, and customer relationship management. Participants will learn to market hospitality services effectively. Course Objectives:

• Understand the principles of marketing in hospitality.
• Develop effective marketing strategies and plans.
• Utilize digital marketing tools and techniques.

Learning Outcomes:

• Apply marketing principles in hospitality settings.
• Develop and implement effective marketing strategies.
• Utilize digital marketing tools and techniques effectively.