Course Description: This course provides an understanding of luxury hospitality, focusing on customer experience, service standards, marketing, and branding.
Course Objectives:
- To understand the principles of luxury hospitality.
- To enhance guest experience in luxury settings.
- To learn about luxury service standards.
- To develop marketing and branding strategies for luxury hospitality.
Learning Outcomes:
- Explain the characteristics of luxury hospitality.
- Enhance customer experience in luxury settings.
- Implement luxury service standards.
- Develop effective marketing and branding strategies.
