Product categories Interpersonal Skills

Interpersonal Skills | Verbal and Non-Verbal Communication | Online Courses

$95
Course Description:
This course provides an overview of the principles of effective verbal and non-verbal communication and how to use them to achieve desired outcomes. Students will learn about verbal protocols, body language, and other topics related to successful communication. At the end of this course, students will be able to express thoughts clearly, explain ideas using appropriate language, listen effectively, identify different types of non-verbal cues accurately, and make sense of ambiguous messages for successful interactions. Course Objectives:

Understand the basics of verbal and non-verbal communication

Explore principles of effective expression

Analyze methods for meaningful listening

Utilize strategies for differentiating between verbal cues

Comprehend different techniques for interpreting non-verbal cues accurately

Evaluate approaches to recognizing ambiguity

Create custom plans for addressing challenging conversations

Develop strategies for adjusting communication style

Design custom solutions based on program needs

Implement techniques for long-term planning
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Conflict Resolution | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of the principles of conflict resolution and how to use them to achieve successful outcomes. Students will learn about problem-solving strategies, communication techniques, and other topics related to addressing challenging situations. At the end of this course, students will be able to effectively identify conflicting views, apply appropriate tactics for reconciling differences, and reduce tension for successful outcomes. Course Objectives:

Understand the basics of conflict resolution

Explore principles of problem-solving strategies

Analyze methods for effective communication

Utilize strategies for shifting behaviors

Comprehend different techniques for resolving conflict

Evaluate approaches to identifying challenges

Create custom plans for tackling difficult issues

Develop strategies for rebuilding trust

Design custom solutions based on program needs

Implement techniques for long-term planning
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Accountability/ Responsibility | Interpersonal Skills| Online Courses

$95
Course Description:
This course provides an overview of the principles of accountability and responsibility and how to use them to reach higher performance. Students will learn about methods for setting attainable expectations, delegation techniques, and other topics related to successful outcomes. At the end of this course, students will be able to hold themselves and others accountable across different domains, work collaboratively with colleagues, identify areas of improvement, and develop strategies for improved effectiveness. Course Objectives:

Understand the basics of accountability/responsibility

Explore principles of setting expectations

Analyze methods for effective delegation

Utilize strategies for taking ownership

Comprehend different techniques for self-assessment

Evaluate approaches to discovering motivation

Create custom plans for tackling incremental improvements

Develop strategies for collaboration

Design custom solutions based on program needs

Implement techniques for long-term planning
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Assertiveness | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of the principles of assertiveness and how to use them to take appropriate action. Students will learn about strategies for expressing themselves, methods for setting boundaries, and other topics related to gaining control over situations. At the end of this course, students will be able to confidently express their opinions in a respectful manner, maintain healthy relationships with others, prevent bullies from taking advantage, and identify when to walk away. Course Objectives:

Understand the basics of assertiveness

Explore principles of self-expression

Analyze methods for setting boundaries

Utilize strategies for developing confidence

Comprehend different techniques for negotiating

Evaluate approaches to making decisions

Create custom plans for standing up for yourself

Develop strategies for collaboration

Design custom solutions based on program needs

Implement techniques for long-term planning
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Self-Awareness | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of the principles of self-awareness and how to use them to unlock potential. Students will learn about methods for understanding motives, strategies for taking action steps, and other topics related to achieving personal goals. At the end of this course, students will be able to recognize their strengths and limitations, make well-informed decisions, and stay motivated in any situation. Course Objectives:

Understand the basics of self-awareness

Explore principles of introspection

Analyze methods for discovering motives

Utilize strategies for evaluating behavior

Comprehend different techniques for recognizing signs

Evaluate approaches to owning thoughts

Create custom plans for understanding feelings

Develop strategies for positive affirmations

Design custom solutions based on program needs

Implement techniques for long-term growth
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Social Awareness | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of the principles of social awareness and how to use them to stay connected. Students will learn about methods for building relationships, strategies for resolving conflicts, and other topics related to understanding different perspectives. At the end of this course, students will be able to recognize cultural differences, effectively communicate with others, and make positive connections in any context. Course Objectives:

Understand the basics of social awareness

Explore principles of interpersonal communication

Analyze methods for connecting cultures

Utilize strategies for evaluating relationships

Comprehend different techniques for resolving conflicts

Evaluate approaches to managing expectations

Create custom plans for understanding the dynamics

Develop strategies for empathizing

Design custom solutions based on program needs

Implement techniques for long-term collaboration
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Listening Skills | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of the principles of listening and how to use them to nurture strong relationships. Students will learn about methods for active listening, strategies for understanding different perspectives, and other topics related to hearing others out. At the end of this course, students will be able to recognize nonverbal cues, communicate well with any person or audience, and build authentic connections in any context. Course Objectives:

Understand the basics of effective listening

Explore principles of attentive attention

Analyze methods for comprehending conversations

Utilize strategies for recognizing nonverbal communication

Comprehend different techniques for filtering distractions

Evaluate approaches to taking notes

Create custom plans for understanding moods

Develop strategies for affirming understanding

Design custom solutions based on program needs

Implement techniques for long-term relationships
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Time Management | Interpersonal Skills | Online Courses

$95
Course Description:
This course will provide participants with an understanding of how to effectively manage their time. Topics covered include setting goals, planning and organizing tasks, prioritizing activities, managing distractions, and leveraging technology to enhance productivity. Participants will gain an understanding of how to use these concepts to become more productive and efficient with their time. Course Objectives:

Identify factors that lead to better time management

Utilize techniques for setting achievable goals

Develop strategies for planning and organizing tasks

Prioritize activities based on importance and urgency

Identify methods for dealing with distractions

Leverage technology to improve productivity

Analyze different approaches to managing time

Develop a plan for self-improvement in regard to time management

Demonstrate an understanding of the principles related to managing time through written assignments and class discussions

Implement measures for continual improvement in personal productivity
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Human Resource Management | Interpersonal Skills | Online Courses

$95
Course Description: This course will cover human resource management practices in areas of human resource planning, recruitment, selection, training and development, performance appraisal, compensation, discipline, safety audits, and personnel research. It includes applications in employment law and discussion of interface of line and staff responsibilities in the organization.

Course Objectives:

Synthesize information regarding the effectiveness of recruiting methods and the validity of selection procedures, and make appropriate staffing decisions

Properly interpret salary survey data and design a pay structure with appropriate pay grades and pay ranges

Demonstrate knowledge of employee benefit concepts, plan design, administrative considerations and regulations governing employee benefit practices

Evaluate a company’s implementation of a performance-based pay system

Design a training program using a useful framework for evaluating training needs, designing a training program, and evaluating training results
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Keyboarding | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of keyboarding. Students will learn about proper posture, techniques for typing effectively and efficiently, and other topics related to using a keyboard in a productive manner. At the end of this course, students will be able to create plans for improving accuracy, develop innovative systems for memorizing keystrokes, and implement strategies that allow them to increase speed and accuracy when typing. Course Objectives:

Understand the basics of keyboarding

Explore principles of proper posture

Analyze methods for finding correct positions

Utilize strategies for memorizing keystrokes

Comprehend different techniques for increasing speed

Evaluate approaches to understanding ergonomics

Create custom plans based on program needs

Develop strategies for recognizing risk

Design custom solutions based on context

Implement techniques for successful outcomes
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