Product categories Courses

How to End a Conversation | Customer Service | Online Courses

$95
How to End a Conversation
Course Description: This course will provide participants with an understanding of how to effectively end conversations. Topics covered include techniques for graciously exiting conversations, strategies for hard endings, and methods of avoiding awkwardness when transitioning out of a conversation. Participants will gain an understanding of how to use these concepts to bring conversations to a respectful and successful conclusion. Course Objectives:

Identify polite tactics for ending conversations

Utilize techniques for gracefully exiting conversations

Develop strategies for making hard endings

Understand approaches for bringing conversations to a close without creating awkwardness

Leverage diplomatic language when appropriate during the transition out of conversations

Analyze methods for expressing gratitude in the context of ending conversations

Identify best practices for encouraging further communication in the future

Use words and phrases that accurately convey closure

Demonstrate an understanding of principles related to conversation endings through written assignments and class discussions

Implement measures for continual improvement in existing conversation skills
Add to cart Details
How to Recognize a False Argument | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of recognizing false arguments. Students will learn about strategies for discerning the facts from fiction, techniques for identifying logical fallacies, and other topics related to avoiding logical pitfalls. At the end of this course, students will be able to evaluate sources consistently, create innovative systems for recognizing incorrect assumptions, and implement strategies that allow them to identify false claims. Course Objectives:

Understand the basics of how to recognize a false argument

Explore principles of analyzing evidence

Analyze methods for distinguishing between truth and lies

Utilize strategies for uncovering inconsistencies

Comprehend different techniques for evaluating the veracity

Evaluate approaches to detecting faulty logic

Create custom plans based on program needs

Develop strategies for recognizing bias

Design custom solutions based on context

Implement techniques for successful outcomes
Add to cart Details
How to Research Information | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of effective research techniques. Students will learn about strategies for finding reliable sources, techniques for distinguishing between credible and unreliable information, and other topics related to conducting focused research. At the end of this course, students will be able to identify relevant keywords, create innovative plans for researching effectively, and implement strategies for leveraging various resources efficiently. Course Objectives:

Understand the basics of how to research information

Explore principles of evaluating suppositions

Analyze methods for assessing source credibility

Utilize strategies for uncovering new perspectives

Comprehend different techniques for locating authoritative sources

Evaluate approaches to discovering new data

Create custom plans based on program needs

Develop strategies for tracking research sources

Design custom solutions based on the purpose

Implement techniques for successful outcomes
Add to cart Details
How to Use Numerical Data | Interpersonal Skills | Online Courses

$95
Course Description:
This course provides an overview of understanding data through numbers. Students will learn about strategies for interpreting numerical information, techniques for plotting graphs, and other topics related to finding trends and patterns in the data. At the end of this course, students will be able to identify relationships and correlations between variables, create innovative systems for summarizing data using statistical methods, and implement strategies that allow them to draw meaningful conclusions from numerical data. Course Objectives:

Understand the basics of how to use numerical data

Explore principles of analyzing statistics

Analyze methods for uncovering trends

Utilize strategies for plotting graphs

Comprehend different techniques for creating summaries

Evaluate approaches to making predictions

Create custom plans based on program needs

Develop strategies for recognizing outliers

Design custom solutions based on context

Implement techniques for successful outcomes
Add to cart Details
Human Capital | Business | Online Courses

$95
Course Description: The course is designed for the perspective of the general manager attempting to leverage the human resources of the organization in ways that create not only revenues, profits, and growth, but also create a unique place to work, create unique products and services, and create employees and customers who are apostles of the enterprise.

Course Objectives:

About the ways to achieve high performance by way of organizational effectiveness through people.

About how people are motivated, and how assumptions drive the kind of processes, structures and strategies they create.

How to create high expectations of self and others not only within the class but also within the organizations

Specific skills required for a general manager to operate those levers to achieve the desired results.
Add to cart Details
Human Resource Management | Interpersonal Skills | Online Courses

$95
Course Description: This course will cover human resource management practices in areas of human resource planning, recruitment, selection, training and development, performance appraisal, compensation, discipline, safety audits, and personnel research. It includes applications in employment law and discussion of interface of line and staff responsibilities in the organization.

Course Objectives:

Synthesize information regarding the effectiveness of recruiting methods and the validity of selection procedures, and make appropriate staffing decisions

Properly interpret salary survey data and design a pay structure with appropriate pay grades and pay ranges

Demonstrate knowledge of employee benefit concepts, plan design, administrative considerations and regulations governing employee benefit practices

Evaluate a company’s implementation of a performance-based pay system

Design a training program using a useful framework for evaluating training needs, designing a training program, and evaluating training results
Add to cart Details
Human Resource Management | Business | Online Courses

$95
Course Description: This course will cover human resource management practices in areas of human resource planning, recruitment, selection, training and development, performance appraisal, compensation, discipline, safety audits, and personnel research. It includes applications in employment law and discussion of interface of line and staff responsibilities in organization. Course Objectives:

Synthesize information regarding the effectiveness of recruiting methods and the validity of selection procedures, and make appropriate staffing decisions

Properly interpret salary survey data and design a pay structure with appropriate pay grades and pay ranges

Demonstrate knowledge of employee benefit concepts, plan design, administrative considerations and regulations governing employee benefit practices

Evaluate a company’s implementation of a performance-based pay system

Design a training program using a useful framework for evaluating training needs, designing a training program, and evaluating training results
Add to cart Details
Human Resources Management in Transportation | Transportation | Online Courses

$200
Course Description: This course examines human resources management practices within the transportation sector. Topics include recruitment, training, performance management, and employee relations. Course Objectives:

Understand HR management principles in transportation.

Develop effective HR strategies for transportation organizations.

Manage employee performance and relations.

Course Outcomes:

Implement HR practices that enhance organizational performance.

Develop training and development programs for transportation staff.

Foster a positive work environment in transportation organizations.
Add to cart Details
Identify Theft | Accounting & Finance | Online Courses

$95
Identity Theft
Course Description: This online course provides an overview of identity theft, including both online and offline risks. It covers the fundamentals of understanding, recognizing, and preventing identity fraud. You will learn about the different types of attacks used by criminals to steal personal information, such as phishing emails and skimming devices. You will also gain an understanding of techniques used to protect your personal information in the event of a breach or attack. Through interactive lectures, readings, discussions, and assignments you will develop skills that enable you to recognize when your personal information is at risk and how to take steps to mitigate the risks associated with identity theft. This course is ideal for individuals who want to learn more about protecting their personal data from fraudsters and attackers. Course Objectives:

Develop an understanding of the different types & stages involved in the identity theft process

Learn & identify various forms of attacks carried out by modern-day cyber criminals such as Phishing Emails & Typo squatting

Analyze the existing threat landscape while evaluating potential risks that could affect one’s credentials

Utilize best practices for safeguarding sensitive data such as tokens & encryption algorithms

Recognize signs of fraudulent activities so as to minimize losses due to identity theft

Understand authentication protocols like two-step verification & biometric authentication

Implement account monitoring tools which would aid in detecting signs surrounding mass security breaches early on

Analyze best methods for recovery from a breach or attack ensuring that private details remain secure Develop strategies for preventing future attacks such as avoiding public Wi-Fi networks

Utilize case studies or real-world examples regarding the present scenario around identity theft so as to implement learned principles from this course practically
Add to cart Details
Import / Export | Business | Online Courses

$95
Course Description: This course covers the knowledge, skills and insights needed to manage imports and exports either in a comprehensive trading company or in a department of a company that depends on sourcing or exporting to achieve its strategic objectives.

Course Objectives:

Understand concepts and strategies of the import/export business.

Obtain an understanding of the controls, be able to locate their products on the control lists, understand the export license process, and

Understand what the documentation requirements are for compliance.
Add to cart Details

No items found.