- gain an understanding of the unique nature of the nonprofit fiscal management.
- develop an understanding of financial management techniques for enhancing the effectiveness of nonprofit organizations;
- understand board governance and the its role in financial management;
- prepare essential financial statements
- develop analytic, critical, and expressive abilities;
Course Description: In this online course participants will gain perspectives on financial management and governance of non-profit organizations. Learning Objective: Students will be able to:
Course Description:
This course provides an overview of the principles of effective verbal and non-verbal communication and how to use them to achieve desired outcomes. Students will learn about verbal protocols, body language, and other topics related to successful communication. At the end of this course, students will be able to express thoughts clearly, explain ideas using appropriate language, listen effectively, identify different types of non-verbal cues accurately, and make sense of ambiguous messages for successful interactions. Course Objectives:- Understand the basics of verbal and non-verbal communication
- Explore principles of effective expression
- Analyze methods for meaningful listening
- Utilize strategies for differentiating between verbal cues
- Comprehend different techniques for interpreting non-verbal cues accurately
- Evaluate approaches to recognizing ambiguity
- Create custom plans for addressing challenging conversations
- Develop strategies for adjusting communication style
- Design custom solutions based on program needs
- Implement techniques for long-term planning
Course Description:
This course is designed to provide an understanding of the principles of good customer service and how to apply them in practice. Topics covered include understanding customer expectations, building relationships with customers, using effective communication strategies, creating a positive atmosphere for customers, and resolving customer complaints. By the end of this course, participants will have a comprehensive understanding of the application elements of good customer service and their importance in providing exceptional service experiences. Course Objectives:- Identify customer expectations when providing services
- Utilize interpersonal skills to form relationships with customers
- Apply communication techniques for exchanging information with customers
- Develop strategies for creating a warm, welcoming atmosphere for customers
- Practice problem-solving techniques used in difficult situations involving customers
- Examine how to effectively handle customer complaints
- Analyze how good customer service can lead to increased business success
- Assess ethical considerations when dealing with customers
- Implement feedback loops to ensure continual improvement in services
- Demonstrate an understanding of principles related to good customer service through written assignments and class discussions
Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.
Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.
Coaching Strength & Conditioning Principles
Course Description: Coaching Strength and Conditioning Principles is an online course and test based on the text, Bigger, Faster, Stronger. The course content is a research-based approach.Prerequisite: NoneCourse Objectives:- Explore the scientific principles, concepts, and theories of strength training and conditioning as well as their applications to athletic performance
- Investigate key topics and current research in exercise physiology, biochemistry, anatomy, biomechanics, endocrinology, sports nutrition, and sport psychology
- Analyze the design of safe and effective strength and conditioning programs
- Learn techniques for warm-up, stretching, and resistance training exercises
- Gain insights into testing and evaluation, including the principles of test selection and administration as well as the scoring and interpretation of results
- Examine facility design, scheduling, policies and procedures, maintenance, and risk management
Course Description:
This online course provides an overview of the principles and practices of supervision. It covers the fundamentals of effective communication and leadership, including how to set expectations, deliver feedback, resolve conflicts, and manage projects. You will learn about management styles, problem-solving techniques, empowerment approaches, and team-building strategies. You will also gain an understanding of how to create a positive workplace environment in which employees are motivated to reach their highest potential.
Through interactive lectures, readings, discussions, videos, and assignments you will develop your skills as a supervisor while gaining insight into what it takes to be an effective leader. This course is ideal for individuals who want to learn the basics of supervision so they can increase their impact at work or progress in their careers. Course Objectives:- Develop an understanding of traits & skills required for successful supervision
- Identify various leadership styles & management philosophies
- Learn & implement best practices when delivering constructive feedback
- Utilize problem-solving techniques like root cause analysis & goal setting
- Create a positive work environment with help from employee recognition & development
- Analyze complexity around delegation tasks & determine appropriate actions
- Handle conflicts between staff members effectively by utilizing conflict resolution models
- Understand ethical considerations when making decisions affecting the work environment
- Design effective meetings which could yield desired results within the intended duration
- Maintain project timelines while allocating resources cleverly during project planning
Course Description:This online course provides a comprehensive introduction to the fundamentals of mathematics. It covers the basics, including algebra, geometry, trigonometry, and calculus. You will learn about different techniques used in math as well as how to apply mathematical concepts in real-world scenarios. You will also gain an understanding of how to reason abstractly and solve complex problems.
Through interactive lectures, readings, discussions, and assignments you will develop your knowledge of mathematics while learning how to graph equations, calculate derivatives, and test conjectures. This course is ideal for individuals who are looking to hone their skills in mathematics or those interested in pursuing a career in engineering or data science.
Description: This course provides a broad overview of sociology and how it applies to everyday life. Major theoretical perspectives and concepts are presented, including sociological imagination, culture, deviance, inequality, social change, and social structure. Students also explore the influence of social class and social institutions, such as churches, education, healthcare, government, economy, and environment.Course Objectives:understand the four major sociological perspectives (Functionalist, Conflict, Symbolic Interaction, and Feminist thought), their theoretical components and their historical evolution.
- learn how humans develop social consciousness, thinking skills, self-concepts and moral codes.
distinguish the basis of different types of societies, can order and sequence the socialization processes and cognitive developments over a life span and can connect evolving institutional participation, roles and moral codes to specific ages and social experiences over a life time
- associate the different historical experiences, values, norms, and belief systems with specific cultures nationally and globally.
- understand the basic historical data, sociological processes and concepts, and contemporary issues concerning the social construction of race, ethnicity, gender, social status, economic class, and learn how these change over time.
Basic Excel
Prerequisite: Access to Microsoft Excel 2013+ or Office 365 Some experience with Excel formulas is recommended, but not required. Experience with printing and using a web browser are assets, but not required. Course Description: This course is designed for beginner Excel learners, who are seeking to build presentation skills with Microsoft Excel. This course provides a comprehensive understanding of the basic Excel formulas and functions. This course teaches through both analytical learning and through hands-on contextual examples designed to practice learning objectives. Course Objectives:- master the meaning of core terminology
- create a spreadsheet, table, and charts, with formulas and functions
- manage worksheets and workbooks; tables and table data; data cells and ranges; and charts
- perform operations by using formulas and functions
- make spreadsheets look professional
- print a spreadsheet
