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Course Description: The online Culinary Arts Course explores the fundamentals of food preparation and cooking techniques. This course provides an introduction to the principles of nutrition, safety, sanitation, and organization for professional cookery. Students will gain knowledge on a variety of ingredients used in traditional recipes from around the world as well as how to properly use them when creating dishes. Course Objectives: 1) Understand the basics of food science, including flavor combinations, texture modifications, and plate presentation; 2) Learn safe handling practices and kitchen safety protocols; 3) Manage time effectively while preparing multiple dishes; 4) Recognize common methods of food preservation; 5) Selection of appropriate tools required for tasks completed in a commercial setting; 6) Create both classical and modern dishes that reflect global cuisines; 7) Plan balanced meals based on nutritional needs or dietary restrictions. -
Lodging and Resort Syllabus
Course Description: This online course will provide an overview of the lodging and resort industry. It will cover topics such as types of resorts, how a resort is formed, how to choose a location for your resort, and other factors that are important in running successful operations. Students will be expected to understand the different components necessary for a well-operated hotel or resort including marketing, customer service, finance, and accounting principles among others. Upon completion of this course, students should have an understanding of how many properties work together in order to create a top-quality experience for their guests. Course Objectives: 1) Understand the different components needed to form a well-operated lodge or resort. 2) Analyze effective strategies used by lodgings and resorts in areas such as pricing structures & guest experiences 3) Identify common problems faced by those managing lodgings/resorts while also understanding solutions they can utilize 4) Acquire knowledge of regulations governing the hospitality industry 5) Utilize analytical tools & frameworks when considering various decisions made within the context of running businesses successfully -
Travel, Tourism, and Attractions Syllabus
Course Description: This online course seeks to provide a comprehensive overview of the concepts, strategies, and methods related to travel, tourism, and attractions. Throughout this course, students will explore the process of planning an effective itinerary, marketing tourist destinations, and understanding customer preferences. Course Objectives: 1.      local culture and traditions; 2.      hospitality industry; 3.      global trends affecting the tourism sector; 4.      risk management & safety protocols; 5.      public relations tactics for promoting experiences; 6.      identifying key competitive advantages when evaluating locations; 7.      tour design principles using product development methodologies as well as branding conventions used by destination marketers. 8.      strategies for creating innovative products to meet customer demands; 9.      methods for providing customer service that exceeds expectations; 10.   analyzing customer feedback to identify areas of improvement; 11.   developing policies and procedures to ensure quality standards By completing this class, participants should be able to analyze market segments to develop promotional campaigns that maximize opportunities while gaining knowledge on how best practices can address sustainability concerns with regard to preserving the natural resources aspect of any touring experience. Participants should have a comprehensive understanding of all aspects related to the field of travel and tourism, from customer service management to developing effective promotional campaigns. -
Course Description:
This online Family and Community Services course explores strategies to support families in their day-to-day interactions, as well as teaching them how to cope with specific family challenges. The course focuses on the development of skills for both individual and group work, such as problem-solving, advocacy, and communication. Course Objectives: 1. Understand the role of a family/community services provider, including knowledge of relevant laws, policies, and regulations. 2. Recognize common types of family problems, assess client needs related to these issues, and develop appropriate interventions. 3. Develop organizational skills necessary for effective service delivery within a professional setting. 4. Utilize evidence-based practices when offering supportive services that reflect cultural awareness alongside ethical principles in social work practice settings 5. Apply clinical assessment techniques while utilizing theoretical perspectives that contribute to sound decision-making regarding therapeutic approaches and intervention plans which best suit each client's unique circumstances 6. Develop and implement effective strategies for working with families, particularly in difficult or challenging situations. 7. Further develop skills to work collaboratively with colleagues and other professionals while addressing family needs related to mental health, domestic violence, poverty, substance abuse, and more. 8. Formulate meaningful referrals that are relevant to the client’s -
Course Description: This course provides an overview of the hospitality industry, including its history, structure, and key sectors. Participants will gain a foundational understanding of the hospitality business. Course Objectives:- Understand the history and development of the hospitality industry.
- Identify key sectors within the hospitality industry.
- Gain insight into the structure and operations of hospitality businesses.
- Describe the evolution of the hospitality industry.
- Identify and differentiate between key sectors of hospitality.
- Understand the operational structure of hospitality businesses.
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Course Description: Focused on delivering exceptional customer service, this course covers communication skills, problem-solving techniques, and service recovery strategies. Participants will learn to exceed guest expectations. Course Objectives:- Develop effective communication skills for customer service.
- Learn problem-solving techniques to address guest issues.
- Implement service recovery strategies to ensure customer satisfaction.
- Communicate effectively with guests.
- Resolve customer complaints and issues.
- Enhance guest satisfaction through service recovery.
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Course Description: This course explores the day-to-day operations of a hotel, including front office, housekeeping, maintenance, and food and beverage services. Participants will gain practical knowledge of hotel management. Course Objectives:- Understand the functions of various hotel departments.
- Develop skills for managing hotel operations.
- Learn techniques for enhancing guest services.
- Manage front office, housekeeping, and maintenance operations.
- Oversee food and beverage services.
- Enhance overall hotel operations and guest satisfaction.
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Course Description: This course covers essential principles of food safety and sanitation, including hygiene practices, foodborne illness prevention, and regulatory compliance. Participants will learn to maintain high standards of food safety. Course Objectives:- Understand the principles of food safety and sanitation.
- Learn techniques for preventing foodborne illnesses.
- Ensure compliance with food safety regulations.
- Implement food safety and sanitation practices.
- Prevent and manage foodborne illnesses.
- Ensure regulatory compliance in food service operations.
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Course Description: This course focuses on managing the front office of a hotel, including reservations, check-in/check-out processes, guest services, and customer satisfaction. Participants will enhance their front office management skills. Course Objectives:- Understand the functions of the hotel front office.
- Develop skills for managing front office operations.
- Learn techniques for enhancing guest services and satisfaction.
- Manage reservations and front office operations.
- Handle check-in and check-out processes efficiently.
- Enhance guest services and overall customer satisfaction.
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Course Description: This course covers the management of housekeeping operations, including cleaning techniques, staff supervision, inventory control, and quality assurance. Participants will learn to ensure a clean and comfortable environment for guests. Course Objectives:- Understand the principles of housekeeping management.
- Develop effective cleaning and maintenance strategies.
- Manage housekeeping staff and inventory.
- Implement housekeeping management practices.
- Supervise and train housekeeping staff.
- Maintain cleanliness and quality standards.
