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  • Course Description: This course covers advanced topics in hospitality marketing, including digital marketing, customer relationship marketing, and marketing analytics. Course Objectives:
    • To understand current trends in hospitality marketing.
    • To develop advanced digital marketing strategies.
    • To enhance customer relationship marketing efforts.
    • To analyze marketing data for strategic insights.
    Learning Outcomes:
    • Identify and explain current trends in hospitality marketing.
    • Create and implement advanced digital marketing strategies.
    • Strengthen customer relationships through marketing efforts.
    • Use marketing analytics to drive decision-making.
  • Course Description: This course focuses on revenue management strategies for restaurants, including pricing, demand forecasting, and performance metrics. Course Objectives:
    • To understand revenue management principles in restaurants.
    • To develop effective pricing strategies.
    • To learn techniques for demand forecasting.
    • To use performance metrics to improve revenue management.
    Learning Outcomes:
    • Explain revenue management concepts.
    • Develop and implement pricing strategies.
    • Forecast demand accurately.
    • Use performance metrics to enhance revenue management.
  • Course Description: This course covers the legal aspects of hospitality and tourism, including contracts, liability, employment law, and regulatory compliance. Course Objectives:
    • To understand the legal principles in hospitality and tourism.
    • To learn about contracts and liability issues.
    • To explore employment law in the hospitality sector.
    • To ensure regulatory compliance in hospitality operations.
    Learning Outcomes:
    • Explain the key legal principles in hospitality and tourism.
    • Manage contracts and liability issues.
    • Apply employment law in hospitality settings.
    • Ensure compliance with regulations.
  • Course Description: This course provides an understanding of luxury hospitality, focusing on customer experience, service standards, marketing, and branding. Course Objectives:
    • To understand the principles of luxury hospitality.
    • To enhance guest experience in luxury settings.
    • To learn about luxury service standards.
    • To develop marketing and branding strategies for luxury hospitality.
    Learning Outcomes:
    • Explain the characteristics of luxury hospitality.
    • Enhance customer experience in luxury settings.
    • Implement luxury service standards.
    • Develop effective marketing and branding strategies.
  • Course Description: This course explores the use of social media marketing in the hospitality industry, covering strategy development, content creation, customer engagement, and performance measurement. Course Objectives:
    • To understand the importance of social media marketing in hospitality.
    • To develop effective social media strategies.
    • To create engaging content for social media platforms.
    • To measure the success of social media campaigns.
    Learning Outcomes:
    • Explain the role of social media in hospitality marketing.
    • Develop comprehensive social media marketing plans.
    • Create and curate engaging content.
    • Analyze and improve social media marketing performance.
  • Course Description: This course provides an understanding of hotel asset management, covering financial management, performance metrics, strategic planning, and investment decision-making. Course Objectives:
    • To introduce the basics of hotel asset management.
    • To learn about financial management in hospitality.
    • To analyze performance metrics.
    • To develop strategic plans for hotel assets.
    Learning Outcomes:
    • Describe the key principles of hotel asset management.
    • Manage financial aspects of hotel assets.
    • Use performance metrics to evaluate assets.
    • Develop strategic plans for hotel asset management.
  • Course Description: This course covers the management of hospitality facilities, including maintenance, operations, safety, security, and sustainability. Course Objectives:
    • To understand the principles of facilities management.
    • To learn about maintenance and operations.
    • To ensure safety and security in hospitality facilities.
    • To implement sustainable practices.
    Learning Outcomes:
    • Explain the principles of hospitality facilities management.
    • Manage maintenance and operations effectively.
    • Implement safety and security measures.
    • Promote sustainability in facilities management.
  • Course Description: This course focuses on the training and development practices in the hospitality industry, covering training needs assessment, program design, delivery methods, and evaluation. Course Objectives:
    • To understand the importance of training in hospitality.
    • To learn how to assess training needs.
    • To design and deliver effective training programs.
    • To evaluate the effectiveness of training initiatives.
    Learning Outcomes:
    • Identify training needs in hospitality organizations.
    • Design comprehensive training programs.
    • Deliver training using various methods.
    • Evaluate training outcomes and improve programs.
  • Course Description: This course provides insights into the management of theme parks, including park operations, guest experience, safety, risk management, and marketing. Course Objectives:
    • To understand the fundamentals of theme park management.
    • To manage park operations and enhance guest experience.
    • To ensure safety and manage risks.
    • To develop marketing strategies for theme parks.
    Learning Outcomes:
    • Describe the key aspects of theme park management.
    • Manage daily operations and improve guest experience.
    • Implement safety and risk management practices.
    • Develop and execute marketing plans for theme parks.
  • Course Description: This course covers the operations of travel agencies, including business models, booking systems, customer service, and legal considerations. Course Objectives:
    • To understand different travel agency business models.
    • To learn about booking and reservation systems.
    • To enhance customer service skills.
    • To explore legal and ethical considerations in travel agency operations.
    Learning Outcomes:
    • Explain various travel agency business models.
    • Operate booking and reservation systems effectively.
    • Provide exceptional customer service.
    • Identify and address legal and ethical issues in travel agency operations.

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