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  • Program Management (Managing Multiple Projects) Course Description: This online course provides an overview of the key principles and practices of program management. It covers the fundamentals of managing multiple projects, including how to organize teams, establish milestones and track progress. You will learn about different techniques used in program management as well as how to identify opportunities for improvement. You will also gain an understanding of how to develop a strategy for the successful execution of tasks. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of program management while learning how to balance resources, create integrated project plans and manage dependencies. This course is ideal for individuals who are looking to hone their skills as a project manager or those interested in pursuing a career in program/project coordination. Course Objectives:  
    • Understand principles associated with managing multiple projects
    • Organize teams & establish milestones
    • Track progress & measure performance
    • Identify opportunities for improvement
    • Balance resources
    • Create integrated project plans
    • Manage dependencies
    • Utilize different techniques
    • Streamline processes
    • Address challenges & optimize outcomes
  • Change Management Course Description: This online course provides an overview of the key principles and practices of change management. It covers the fundamentals of managing change in an organization, including how to identify stakeholders, develop plans and implement strategies. You will learn about different techniques used in change management as well as how to assess risks. You will also gain an understanding of how to develop a strategy for the successful implementation of new procedures and systems. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of change management while learning how to evaluate outcomes, minimize resistance and optimize resources. This course is ideal for individuals who are looking to hone their skills as a leader or those interested in pursuing a career in organizational development. Course Objectives:
    • Understand principles associated with successful change management
    • Identify stakeholders & assess risks
    • Develop plans & implement strategies
    • Utilize different techniques
    • Evaluate outcomes
    • Minimize resistance
    • Optimize resources
    • Create & use models
    • Monitor progress
    • Manage impact & address challenges
  • Description: This course deals with identifying majors risks that organizations face, the sources and reasons for these risks, and strategies to reduce them to insure continuity and profitability. The instructors will take four different perspectives on this challenging topic. The students are expected to bring their own perspectives and experiences to the class. 
    Learning Objectives: Students will learn 
    • about the multiplicity of sources of uncertainty and risk for organizations 
    • how to identify organizational risks 
    • how top management can reduce and manage risk and uncertainty 
    • how to recognize the risk associated with changes in interest rates and use swaps and immunization techniques to lower the financial risk 
    • about the fundamentals of information systems risk management 
    • about environmental and supply chain risks management concepts 
  • The Project Management Office Course Description: This online course provides an overview of the key principles and practices of a project management office (PMO). It covers the fundamentals of establishing a PMO, including how to identify roles, develop processes, and set up metrics. You will learn about different communication strategies used in a PMO as well as how to leverage resources. You will also gain an understanding of how to develop a strategy for ensuring the successful delivery of projects. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of project management while learning how to measure performance, address stakeholders' needs, and optimize operations. This course is ideal for individuals who are looking to hone their skills as senior managers or those interested in pursuing a career in project/program management. Course Objectives:  
    • Understand the principles associated with running a PMO
    • Identify roles & responsibilities
    • Develop processes & set up metrics
    • Utilize different communication strategies
    • Leverage resources
    • Develop strategies for successful delivery
    • Measure performance
    • Address stakeholders' needs
    • Optimize operations
    • Track progress & forecast deliverables
  • Cost Estimating Tools & Techniques

    Course Description: This online course provides an overview of the key principles and practices of cost estimating. It covers the fundamentals of creating an accurate budget, including how to identify resources, assess risks and create a comprehensive plan for controlling costs. You will learn about different tools and techniques used in cost estimating as well as how to analyze data. You will also gain an understanding of how to develop a strategy for making decisions that keep costs within expected levels. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of cost estimating while learning how to efficiently plan projects and obtain value from investments. This course is ideal for individuals who are looking to hone their skills as project managers or those interested in pursuing a career in financial management or accounting. Course Objectives:  
    • Understand principles associated with successful cost estimating
    • Identify resources & assess risks
    • Utilize different tools & techniques
    • Analyze data
    • Forecast expenses
    • Develop strategies for decision-making
    • Monitor & control spending
    • Create templates & models
    • Analyze variances
    • Track current & future expenses
  • Project Scheduling Course Description: This online course provides an overview of the key principles and practices of project scheduling. It covers the fundamentals of creating a timeline, including how to sequence activities, allocate resources, track progress, and establish milestones. You will learn about different methods of scheduling and how to manage risks associated with projects. You will also gain an understanding of how to develop a strategy for maintaining timelines when unexpected changes or delays occur. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of project scheduling while learning how to plan for efficient execution and complete projects within budget and on time. This course is ideal for individuals who are looking to hone their skills as project managers or those interested in pursuing a career in project management or operations. Course Objectives:  
    • Understand principles associated with successful project scheduling
    • Sequence activities & allocate resources
    • Track progress & establish milestones
    • Identify factors that may cause delays
    • Utilize different methods & tools
    • Control scope creep
    • Manage risks
    • Develop strategies for handling setbacks
    • Implement corrective action
    • Monitor & report results
  • Stakeholder Management Course Description: This online course provides an overview of the key principles and practices of stakeholder management. It covers the fundamentals of managing relationships, including how to identify stakeholders, understand their needs and interests, set expectations and deliver positive outcomes. You will learn about the different types of stakeholders and how to build trust and maintain relationships with them. You will also gain an understanding of how to effectively manage conflicts between stakeholders in order to achieve desired goals. Through interactive lectures, readings, discussions, videos,  and assignments you will develop your knowledge of stakeholder management while learning how to work collaboratively with groups or individuals who impact organizational objectives. This course is ideal for individuals who are looking to develop their skills as project managers or those interested in pursuing a career in communications or public relations. Course Objectives:  
    • Understand principles associated with successful stakeholder management
    • Identify & categorize stakeholders
    • Set clear expectations & deliverables
    • Develop strategies for working together
    • Understand needs & interests
    • Build trust
    • Establish productive relationships
    • Engage in effective communication
    • Address tensions & disagreements
    • Create mutually beneficial outcomes
  • Handling & Resolving Conflicts Course Description: This online course provides an overview of the key principles and practices of handling and resolving conflicts. It covers the fundamentals of managing disagreements, including how to identify and address underlying issues, communicate effectively, validate feelings, and create agreements. You will learn about non-violent communication strategies, conflict resolution tactics, and therapeutic interventions. You will also gain an understanding of how to handle difficult conversations in a fair, honest and constructive manner. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of conflict resolution while learning how to effectively handle disputes within relationships or institutions. This course is ideal for individuals who are looking to hone their skills as professional mediator or those interested in pursuing a career in social work or counseling. Course Objectives:  
    • Understand principles associated with successful conflict resolution
    • Identify feelings & behaviors that may lead to conflict
    • Address underlying issues
    • Communicate ideas & solutions
    • Validate perspectives
    • Utilize techniques such as negotiation & problem-solving
    • Practice non-violent communication
    • Create mutually beneficial agreements
    • Integrate therapeutic interventions
    • Demonstrate effective leadership qualities
  • Description: This course will guide hiring managers to look at both the skills and attitudes of potential employees. The course will hone hiring skills to find the best employee for each position.  Prerequisite: 2nd year student 
    Learning Objectives: Students will learn 
    • the five biggest reasons why new hires fail  
    • two quick and easy tests to discover the attitudinal characteristics that you need for your unique culture  
    • the five-part interview question that gets candidates to reveal the truth about what their last boss really thinks of them  
    • where great companies really find their best candidates  
    • the six words most interviewers add to the end of behavioral interview questions that destroy their effectiveness 
  • Description: This course will discuss recent trends in membership figures, new legislation, and new politics as they influence bargaining rights. It will identify and explain the implications of the new collective bargaining environment, including financial and human resource management issues and outcomes. Practical tips and advice are offered for those engaged in collective bargaining and labor relations. 
    Prerequisite: 2nd year student 
    Learning Objectives: Students will  
    • have an overview of the field strongly aligned to the organizational and HR strategy and objectives. 
    • learn the skills needed to plan, implement and assess relations 
    • gain practical tools and assessments from best practice  
    • understand the labor market and the employment relationship to trade unions and international governing bodies 
    • examine and analyze the public sector labor relations and collective bargaining 
    • investigate important changes in the public labor relations and unionization landscape 
    • Analyze the financial and human resource outcomes of collective bargaining in the public sector 

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